Etching Expressions Frequently Asked Questions

Frequently Asked Questions

EE FAQs

  • Does someone need to sign for the package when it’s delivered? Yes, 21 year old+ signature is required for delivery of alcohol.

  • How long does it take to receive a bottle? Standard production time is three business days for 1-12 bottles to ship. Your order will ship via the method you choose at check out (Ground, 3 Day, 2nd day, or Next Day Air). We ship from Southern California.

  • What states are you NOT able to ship to? Alabama, Arkansas, Delaware, Hawaii, Indiana, Iowa, Louisiana, Maine, Mississippi, Montana, Nebraska, New Hampshire, Oklahoma, Rhode Island, South Carolina, South Dakota, Utah, West Virginia, or Wyoming.

  • Are you able to ship internationally? We are not able to ship internationally. This includes Canada and Mexico.

  • Do you etch on liquor bottles? Yes, we do. For liquor bottle requests, please visit our Custom Design page and a sales representative will contact you.

  • Can I send my own bottle to be etched? We do not offer etching services on customer-provided bottles.

  • How long does it take to receive a virtual proof? For custom designs, please allow 1-2 business days to receive a virtual proof.

Corporate FAQ’s

  • Does someone need to sign for the package when it’s delivered? Yes, 21 year old+ signature is required for delivery of alcohol.

  • How long does it take to receive a bottle? Production time on orders under 100 qty is 5-7 business days, on orders over 100 qty production time is 7-10 business days to ship. Your order will ship via the method you choose; Ground, 2nd day, 3 day or Next Day.

  • If I have multiple addresses to ship to, when do I need to submit the addresses by? Please send final addresses three business days prior to shipping.

  • What states are you NOT able to ship to? Alabama, Arkansas, Delaware, Hawaii, Indiana, Iowa, Louisiana, Maine, Mississippi, Montana, Nebraska, New Hampshire, Oklahoma, Rhode Island, South Carolina, South Dakota, Utah, West Virginia, or Wyoming.

  • Can I add additional items to ship with my corporate order? Please contact a sales representative if you are interested in providing additional collateral to ship with your order (sales@etchingexpressions.com). This service is an additional charge. Items sent without consulting a representative will be rejected by our warehouse.

  • How long does it take to receive a virtual proof? Please allow 1-2 business days to receive a virtual proof.

  • Are there any restrictions during the holiday season? Please view our seasonal guidelines.

  • What are your hours of operations? We are open Monday through Friday, 8am-5pm PST.

Expected In-Hands Date

These dates are approximations and do not account for holidays. Delivery dates are not guaranteed due to Covid-related courier delays.

Please call 866-944-3824 or email sales@etchingexpressions.com for questions regarding your order or arrival dates.

Production begins one business day after order date, with the exception of holidays. Production time for etched photo/logo bottles begins one business day after artwork is approved.

Current production time:

  • Small order (1-11 bottles): 3 business days, then it ships.
  • Bulk order (12+ bottles): 5-7 business days, then it ships.

Order online today, Wed Oct 27 2021, and receive your small order by:

Ground:

Mon Nov 08 2021

2nd Day Air:

Wed Nov 03 2021

Next Day Air:

Tue Nov 02 2021